About Us

Mission

At our core, we’re not just facilitating mortgage loan closings; we’re shaping financial futures. We tailor each experience to the unique needs of our clients, managing their pipeline with proficiency, urgency, and care. Our mission is to forge enduring partnerships grounded on trust and reliability, empowering originators and broker teams to achieve their production goals.

Vision

In our vision, we see more than transactions; we envision transformations. We’re not just a mortgage operations service provider; we’re architects of stability and efficiency. Our aim is to redefine the LO Assistance and Loan Processing landscape, setting new standards of excellence in efficiency and personalized service. We envision a future where every originator feels empowered and every closing is celebrated as a triumph of partnership and possibility.

Kathy Lee's Journey

Founder & Owner

Kathy Lee kinda stumbled into the mortgage world, pulling together all the skills and bits of knowledge she picked up along the way. Back when she was a personal banker, she hit it off with a client who was in real estate and got the nudge to explore the mortgage scene. Then got her hands into everything from loan processing to marketing and business development. Coming from a military family, she’s all about tackling problems head-on. When people ask her what she does, she says, “I solve problems.”

Kathy Lee’s crafted a business style that’s as empathetic as it is effective. She treats every client like gold, tackling each challenge with determination, all while keeping their best interests at heart. For Kathy Lee, it’s all about being part of their journey, helping them nail their goals, whether it’s in business or life in general. She’s all about making a difference, one loan, one person, one business, at a time.

Core Values

Lead

Everyone is empowered to take initiative, with integrity and courage, own their work and make our team better.

Grow

We embrace change, take risks, and adapt often. We practice the principle of Kaizen and seek 1% improvement in all we do.

Play

We never turn down a reason to celebrate. We get a lot done and have fun along the way.

Tribe

Amazing souls work here who value each other, show up for each other, act with empathy, and have each other’s backs. We win and lose as one.

Careers

Our ideal team member will have at least 3 years of mortgage loan assistant or loan processing experience in the broker channel, a can-do attitude, and a proven track record of providing solutions in the mortgage lending industry. As the LO Assistant or Loan Processor on a mission-driven team, you play a vital role in the loan file management of your team’s pipeline. You will be managing paperwork, regularly interacting with borrowers, and referral partners.

Your attention to detail as well as your comfort with numbers and technology are absolutely critical to your success in this role. You will support the loan officer by ensuring that all loans are followed up on in a timely manner, and all pre-approval supporting documents or underwriting conditions are gathered and promptly reviewed and cleared for timely closings. Not only do you have an extremely keen eye for detail, you are a strong and effective communicator, both written and verbal, as you will be distilling important information quickly and accurately to borrowers, referral partners, and the internal team alike.

You’re applying to join an organization known for its incredible quality services! Every single team member has played a huge part in earning this amazing reputation, and now you’re going to be part of that legacy!

We provide you with the business and don’t require you to sell, just to be an amazing LO Assistant or Loan Processor!

Ready to Get Your 
Time and Focus Back?

Schedule your Discovery Call today and see what’s possible with the right team behind you.